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Choosing a reliable HVAC repair specialist in 2019 is imperative if you want to install an air conditioner or new furnace without experiencing any issues whatsoever. Having a properly installed HVAC system is paramount for you and your family’s health and safe being.

You can never be too sure when disaster strike, so you need to have full confidence that your system is properly installed and will not endanger you or your loved ones. Needless to say, the risks of a poorly installed HVAC system are numerous, ranging from leaks, worse indoor air quality and bigger bills to system failure or even explosions.

Thus, you need to know how to hire the right person for the job. You need to hire a professional HVAC repair company that can offer you more than satisfactory services and give you guarantees that you and your family are safe.

Below are 8 essential tips that you should keep in mind in 2019 when looking to hire a HVAC repair contractor.

1. Do your Homework

First and foremost, you need to invest some time studying the insurance and licenses required for the HVAC contractors to obtain in your state. Also, you need to look at the model of your HVAC system and make sure you’re up to date with its maintenance history. Make notes of all the issues your system has, including noise, lack of heating/cooling capacity in a certain room, uneven heating in a room, nasty smell or leakages.

It is imperative to know exactly what you want before calling a contractor. This will smooth out the process and will enable the contractor to gain confidence in you and prioritize working with you.

2. Read Reviews Online

Start your search by looking online and by trying to determine what the best contractors in your areas are. Look not just on Google, but also on Facebook, LinkedIn and Twitter. Also, continue your search on Google Maps and on local business directories. Professional contractors normally invest heavily in marketing online, so you’ll probably find them in most of these places.

3. Ask your Friends

Asking for recommendations is always a good way to find a reliable company. However, note that some of your friends or family members have different budgets and might have different expectations than yourself, so you should never base your final decision solely on recommendations. Always read reviews online offered by other customers and make sure that the contractor is certified and licensed in your state.

4. Check Certifications & Licenses

Now that you’ve done your homework and you know what types of licenses and certifications are required for HVAC repair in North Charleston, you need to ensure that the contractor you want to hire has all of them. Note that the certifications vary from state to state. For example, the licenses are different from cities in South Carolina, such as West Ashley, Summerville, Moncks Corner or North Charleston than cities in Texas like Houston or Dallas.

5. Check for Proof of Insurance

Installing and repairing HVAC systems is very hazardous and could affect both the owner and the workers. You need to ensure that you work with a company that is insured in two ways: workers’ compensation and general liability.

In the case of work accidents, you don’t want to become responsible for the workers’ hospital bills. Moreover, you also want to be insured against a poorly done job. If your HVAC system malfunctions again within 2 months from repair, you want the team who repaired your system to come back ASAP and repair it again for free.

6. Check out with the BBB

The Better Business Bureau should be the deciding factor if whether to work with a certain HVAC repair contractor in Charleston or not. Contact the BBB and inquire with them the actual rating of a contractor you want to hire, plus ask them if the company has any complaints filed. If you need a second opinion, you can call the Air Conditioning Contractors of America or Sheet & Metal Air Conditioning Association of Contractors. If the contractors are part of these nationwide associations, they could tell you if it has good ratings.

7. Get ready for a Home Evaluation

Right before signing a contract and making a final decision, you should expect a home evaluation from a few contractors. At this point, you should have 2-3 names on your list who come at your home, assess the situation and give you a quote. All of them should have successfully passed the test and meet all your expectations listed above.

The contractor will send one or two people at your home and assess the actual problem. If they believe it needs more than a few hours to fix, they’ll bring in more people. However, if the problem can be fixed ASAP, they’ll tell you the exact cost and you’ll sign the papers right on the spot.

8. Get it all in Writing

It goes without saying that you get all estimates correctly from the beginning. You also need to get the insurance properly signed up, so you gain the peace of mind that the job is all legal and you benefit from legal insurance if things go bad. Always sign a contract with the contractor you choose and get all the additional costs in writing.

The documents should include a warranty, project costs, payment of costs and also additional charges if any. Remember that you should only work with contractors who are willing to go legal. Do not work with contractors who prefer to go off the radar.


If you are looking for an HVAC repair in North Charleston, then you should make sure that the contractor you want to hire meets all the requirements listed above. They should be registered with the BBB and should have good rating on the platform, should be licensed & insured, should have a good presence online and also should have a good reputation in the local market.

All-Star Heating & Air is ready to offer you top-quality HVAC repair services in North Charleston. We are insured, licensed and bonded, and we also offer the best quotes in your area. Expect nothing than perfection from our team. Give us a call at 843-824-0000 and we’ll come to you for an initial evaluation.